Customer Service

Shipping & Delivery

All orders, no matter how big or small ship for FREE via 2-day shipping to anywhere within the Continental United States. Need it faster? No problem – order by 1pm EST and select Next Day Air at checkout to get it the very next day for only $9.99 per item.

Returns & Replacements

We know that ordering things online can be tricky sometimes – if what comes in the mail doesn’t fully reach your expectations then send it back to us. But beware! You only have 365 days to decide if you absolutely LOVE whatever you bought.

Ordering

Point. Click. Buy. Easy enough, right? But sometimes there are still some unanswered questions. That's why we're here for you by phone at 866.863.9613 and by email at headphoneauthority@wwstereo.com.

Payment, Pricing & Promotions

Name your poison: we accept PayPal, Visa, Mastercard, American Express and Discover.

Viewing Orders

Want to see your order before it arrives at your home in two business days? Simple, just login to your account and click on view orders.

Updating Account Information

Did you move? Well, we'd like to send your orders to the right person. So please be sure to keep us updated on your personal info (we won't share it, we promise). Just login to your account click on your profile, edit, and update us on what has changed in your life (we’re still working on relationship status updates).